It depends where you are located. For instance Auckland Council does not require consent for construction, but you may require resource consent depending if smoke from your fireplace disturbs others. It is best to check with your local council. Tell them you are building an ‘outdoor masonry BBQ’.
WHOM OBTAINS CONSENT IF I NEED IT?
Either yourself or your installer will need to obtain consents.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept Direct Credit, Cheque, Cash or Bank Cheque.
CAN I PAY BY INSTALMENTS?
Yes, you can pay over 3 months. This requires prior approval, conditions apply.
WHO DO I GET TO INSTALL IT?
We do have a number of installers around NZ. However, anyone who has some building experience can install your outdoor fire. The installation for most is very straight forward.
See our full installation video:
DOES FLARE FIRES INSTALL?
IS THE FIREPLACE COVERED BY INSURANCE IN TRANSIT?
Yes, your fireplace is covered by Insurance while in transit.
WILL THE WEIGHT OF THE FIREPLACE AND TRUCK DAMAGE MY DRIVEWAY?
This is a possibility. We suggest the company dropping the fireplace to complete a site inspection prior. Care should be taken.
IF I WISH TO PICK UP MY FIREPLACE WHERE IS THE COLLECTION POINT?
Our depot is 17a George Street, Te Puke. Otherwise it can be delivered nationwide as long as the location has a fork lift to unload. Generally the fireplace goes to our carrier depots and pick up is arranged from there.
CAN YOU CUSTOM-DESIGN SOMETHING FOR ME?
As long as we use our standard modules we can work with you to custom design your own look.
CAN THIS FIREPLACE BE PUT ON A WOODEN DECK?
Some people have done this. Either the deck will need strengthening in the fireplace location or a concrete base built up to the fireplace position. Engaging an engineer would be advised.
CAN FIREPLACES BE CRANED OVER A HOUSE INTO DIFFICULT TO REACH LOCATIONS?
Yes this is a very common occurrence. Because of the modular design the maximum weight of any one piece is 1,100kg, so an average crane or large Hiab can lift the modules 20-40 metres into your property. Your next question will be but isn’t that really expensive? Cranes vary in price from $150 – $300+ per hour but installation should take 3 hours (maximum) depending on the fireplace model. So at the end of the day it is often the most cost effective and simplest way to go.
SHOULD I OPT FOR A WOOD OR GAS-FUELLED FIREPLACE?
Wood has a lot more ambiance and a wider variety of uses. Gas is good if the area is small or enclosed or if fire restrictions are in place. Remember you will need firebricks for wood.
CAN YOU COOK PIZZAS ON THE FIREPLACE?
Yes, using a pizza stone on either the swinging cooking frame or the cooking hood over our standard cooking frame.
HOW MUCH HEAT DOES THE FIRE PLACE CREATE?
Solid masonry construction provides huge residual heat distribution, holding and distributing the heat and as the fire is built directly on top of the firebricks – this provides a solid, warming fire that burns slowly.
WILL THE STEEL FIREBOX RUST?
There is no steel firebox to rust and stain your deck, no need to put unsightly covers over the firebox to stop it from rusting while not in use.
ARE FLARE OUTDOOR FIREPLACES SAFE FOR CHILDREN?
Flare Outdoor Fireplaces have their fireboxes set at a height that is safe for children. The front of the firebox has a stainless steel shield to protect against log roll out, this is also double folded to reduce the risk of burns.